Vital Take note: Recognize: This bike is marketed for off-street or keep track of use only.  It's speed and electricity restricted to comply with federal, condition and local  legal guidelines.

For 30 days after the delivery day we can easily replace any component which is deemed defective from producing. 

  We wish to make sure you are happy and possess a fulfilling Over-all practical experience immediately after obtaining our merchandise.  That currently being mentioned, Now we have some facts about our Transport and Return policies down below.

We may possibly elect to not acknowledge or authorize return of products that are not inside their unopened, unique packaging, or have been altered or modified with 3rd-celebration or aftermarket sections or elements. 

We settle for returns inside of thirty days of first ship day provided that the product is in the original sealed product or service box, unopened, and undamaged. 

Bikes are huge and highly-priced to ship, and as soon as you experience it it really is applied, and we don't supply any returns on your own bicycle Unless of course it truly is useless on arrival. We are not a rental retailer, and remarkably recommend doing your investigation right before finishing your purchase with us.

Remember to will not bypass this restriction or modify it to go a lot quicker.. The customer requires total duty of the correct use of this solution which may or may not conform to all applicable legal guidelines inside the area  it really is ridden.

After the solution has become returned to us and has become ascertained to get comprehensive (including the “authentic sealed” merchandise box, Together with the device in its unique packing components) and undamaged.

I agree to the terms and conditions and think accountability for: Ensuring the age from the rider is at least sixteen many years aged.

We know that at times an item is probably not That which you expected to generally be, and in that compared with function we invite you to definitely overview the subsequent phrases related to returning a product. 

Also this bicycle is obtainable Together with the 38ah battery upgrade.  The upgraded battery gives you a couple of further miles of range and employs the Samsung 35E mobile rather than the typical Panasonic PF mobile. 

Your Surron will likely be delivered as freight from our Southern California warehouse so it isn't really your typical modest packet supply truck that will manage it. If your shipping and delivery address you utilized can be a household just one then the supply day that may be revealed on the monitoring system is probably going not the working day that they will produce it to.

Because we use Freight LTL, occasionally not all places are deliverable.  We will let you know and request an alternate deal with in case we will not produce to where you are living.  

Sur-Rons are a bit major and weighty for transport, so we deliver all our bikes employing a Freight LTL assistance.  All shipments will require a delivery appt. so be sure to double Check out you incorporated the proper e-mail and phone number so our Freight provider can arrange your shipping!

If a bike contains a minimal cosmetic challenge (such as a scratch, or chip to the paint), We'll make an effort to come to an affordable low cost but this is simply not grounds for guarantee substitute or for just a return. 

The Surron is made for serious off street Using and we have accomplished exams with quite a few drops that verify the suspension technique on the Sur Ron is rock sound.

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Once you get a shipping notification, it is too late to terminate the order and you have to request a return.